Contact us
Email support@devpanda.app with Pawket Aces in the subject. For a problem report, include your device model, operating-system version, game version or build, the mode you were playing, and the steps that led to the issue.
A screenshot can help. Please remove unrelated personal information before sending it, and never send passwords, payment details, or advertising identifiers.
Common questions
Where can I download the game?
Pawket Aces is in development for iPhone and iPad. It has not been released on the App Store, and there is no announced release date. An Android version is not currently available. The game page will link to the App Store listing when it is published.
How do I move a card?
In the development build, swipe a card horizontally within its row. You can also tap a card, then tap a destination in the same row. A vertical swipe does not move the card. Use the tutorial or the Hands guide to review matching rules.
How is Still Paws different?
Still Paws uses a fixed board with a limited swap budget. Clear every card to win. The board does not rise, and Bamboo Burst is not available in this mode.
What carries over in Ringtail Run?
Power-ups you choose between stages last for the current Ringtail Run. Starting a new run resets that build. Ordinary stage progress and cosmetics are saved separately.
Where is my progress stored?
The current development game stores progress, preferences, and resumable runs on your device. It has no game-account login or cloud-sync feature. Removing app data can remove this progress; there is no server copy that support can restore.
Are ads already running?
Production ads are disabled. Development testing may use Google's test ads. The planned release uses contextual, non-personalized AdMob ads; see the privacy policy for the data those services may process.
How do I change ad privacy choices in a test build?
Test-build privacy controls are under validation. The intended path is Settings → Ad privacy choices when Google requires privacy options. This is not yet a released feature, and production consent setup remains incomplete.
How do I report an ad concern?
For a development test, email the mode, screen, build, approximate time, and a description of the ad or privacy message. Do not include advertising identifiers or other sensitive device data.